Sunday, December 12, 2010

Full Tilt Cashout Procedure

Well poker rooms normally get on my nerves. All they care about is rake generation and have never been of assistance when I have contacted their customer service departments. Full Tilt have now annoyed me....

When you deposit on Full Tilt the minimum deposit you can make is $10 which is pretty standard for poker rooms. The minimum withdrawal amount however is $50. How is it fair to let people deposit $10 but then not allow them to withdraw it? I'm sure thats not the same as other poker rooms.

I contacted customer service and they said that it was the processors that state what the minimum and maximums are for deposits and withdrawals? That's got to be blatant lie doesn't it? Unless all poker rooms would have the same minumum and maximum deposits. They basically said that you need to deposit more money and then withdraw it. I told them they were basically forcing people to play if the couldn't take their money out and they said that you'd need to deposit MORE money to be able to withdraw it!! Surely that's not morally right....

So I had about $35 in my account and had 4 or 5 emails back and forth with their customer service department, the last one saying "we can't help you, you either have to deposit more money or use the money at the tables" (which i'm probably going to forward to the regulators) and then suddenly went on a 5 minute mega heater simultaneously on 4 rush tables to take me over $50 and could withdraw my money..... Coincidence?!?!?!?!?!

4 comments:

Daly said...

i think $50 is a fairly standard minimum amount?

John said...

I had a similar experience on Jokerstars where I wanted to withdraw my funds from the site and they wouldn't let me because I didn't have enough funds in!

So then of coarse I went and played pissed off in an impatient spewy manner trying to spin it up and went busto within an hour or two.

So, the moral of the story is....well, I dont know, but I feel there should be one!

Anonymous said...

Thanks for putting up this post and giving us a place for comments. I am really into the topic of poker personally but I do find other topics interesting too so I appreciate it.

Anonymous said...

Just popping in to say nice site.